Terms of Sale

  1. Order Confirmation and Effectiveness
    An order is considered effective once the customer completes the checkout process and payment is successfully made.
    We will process and ship the order as soon as possible after receiving it.
    If an item is out of stock or cannot be fulfilled for any reason, we will contact you promptly and provide a full refund.
  2. Payment Methods and Pricing
    All product prices are based on the information displayed on the website at the time of purchase and are subject to change without notice.
    Accepted payment methods include credit cards, PayPal, and others as specified on the website.
    Prices do not include taxes or shipping fees (if applicable), which will be calculated and added during checkout.
  3. Shipping and Delivery
    Orders will be shipped within 7 business days after confirmation, depending on the product category and inventory availability.
    Once shipped, we will send you tracking information via email or SMS.
    We are not responsible for delays caused by logistics providers, but we will assist in contacting the carrier to resolve any issues.
  4. After-Sales Terms
    No Returns or Exchanges Policy: Due to the custom or special nature of our products, we do not accept returns or exchanges.
    Special Cases: If a product is found to have quality issues or is damaged during shipping, please contact us via email within 3 days of receipt, and we will assist in resolving the issue.
    Return/Exchange Process: If you need to return or exchange an item, please contact customer service within 3 days of receipt, providing your order number, product photos, and relevant evidence. After review, we will proceed with the requested action.
  5. Privacy Policy
    Data Collection: We collect only the necessary information required to process your order (e.g., name, address, email). Your data will be handled securely and confidentially.
    Data Usage: Your personal information will be used solely for order processing, customer service, and improving your shopping experience. It will not be shared with third parties for commercial purposes unless otherwise required by law.
    Data Storage: Your information will be stored securely and retained for a certain period after your order is completed for future reference.
    User Rights: You may request access to, modify, or delete your personal information at any time via email.
  6. Disclaimer
    We are not liable for delays or cancellations caused by force majeure events (e.g., natural disasters, wars).
    Product descriptions and images are for reference only; slight differences in appearance or perception may occur.
  7. Final Interpretation
    These sales terms are subject to final interpretation by our company. For any inquiries, please contact us via email at tongbu123456@outlook.com.
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